Guarantees

Guarantees the safety of your cargo

Turning to the transport company, every client wants to be sure that its cargo gets to the destination safely, that transport services will be provided in due time and in full. If you are interested in, what guarantees the company offers its customers "AlAkta Energy", please read this page. We hope that the information provided below will allow you to make a choice in favor of our company.

• All goods carried by "Alakta Energy" insured.

  Your shipment is insured against the following risks:

  • loss or damage of all or some of its parts, which have taken place for any reason;
  • theft, robbery, burglary, intentional or willful damage of goods by third parties;
  • loss of goods, together with the vehicle;
  • fire and explosion;
  • traffic accident and the accident;
  • and natural disasters.

  Our partner in cargo insurance is a joint-stock company "Insurance company LONDON-ALMATY» - one of the largest participants in the insurance market of Kazakhstan.

• All loads are made on the basis of a contract. 

  We do not work for one-time overhead, like many other TC. The contract is concluded with both legal entities and citizens. The agreement spelled out the company's responsibility to guarantee compensation for loss in the event of damage or loss of the goods due to the fault of the company.

• Truck fleet is always in excellent condition. 

  We trust your loads only trucks renowned manufacturers. All machines are tested before going thorough technical inspection. Wagons and trucks are equipped with tachographs and the GPS navigation system to track the movement of vehicles.

• We employ only full-time drivers. 

  We do not work with random people from the outside, our drivers - they are real professionals, drove hundreds of thousands of kilometers without accidents and incidents.

• We have accumulated considerable experience in the field of transportation.

  • The company annually transports 864 million cubic meters of oil and 9.6 million cubic meters of water.
  • In our portfolio of over 30 regular customers.
  • The geography of our transportation covers all cities of Kazakhstan and the nearby cities of CIS.

• We are open to dialogue. 

  If the customer is not satisfied in the work of our company, it can always turn to the quality of the service, to the head of department or directly to the head of "AlAkta Energy". We solve the problems as soon as possible.

If you have comments on our work, write or call the company's quality of service. Your appeal will be reviewed within the next working day.

• Hour phone: +7 771 706 1887

• E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.